Contact information
CONTACT INFORMATION
Effective Date: August 2026
If you have any questions about our products, orders, payments, shipping, returns, refunds, or any other matter related to STRX, our support team is available to assist you.
1. BUSINESS INFORMATION
Brand Name: STRX
Website: https://strx.in
Business Type: Online Retail Store
Service Area: India
2. CUSTOMER SUPPORT
For order-related questions, product enquiries, returns, refunds, exchanges, shipping updates, or general assistance, please contact us through email.
Email: strxforu@gmail.com
When contacting us regarding an existing order, please include your order number so that we can assist you more efficiently.
3. ORDER SUPPORT
For faster assistance, please include the following information where applicable:
- Order number
- Customer name
- Registered email address
- Registered mobile number
- Details of your enquiry
- Relevant photographs or documents, if required
4. RESPONSE TIME
We aim to respond to customer enquiries within a reasonable period.
Response times may vary during weekends, public holidays, festivals, promotional campaigns, or periods of high enquiry volume.
5. BUSINESS HOURS
Customer Support: Monday to Saturday
Support Hours: 10:00 AM – 6:00 PM IST
Messages received outside support hours will generally be addressed on the next available business day.
6. CONTACT US
For all customer support and business-related enquiries:
STRX
Email: strxforu@gmail.com
Website: https://strx.in
Service Area: India
Thank you for choosing STRX.