Contact information

CONTACT INFORMATION

Effective Date: August 2026

If you have any questions about our products, orders, payments, shipping, returns, refunds, or any other matter related to STRX, our support team is available to assist you.

1. BUSINESS INFORMATION

Brand Name: STRX

Website: https://strx.in

Business Type: Online Retail Store

Service Area: India

2. CUSTOMER SUPPORT

For order-related questions, product enquiries, returns, refunds, exchanges, shipping updates, or general assistance, please contact us through email.

Email: strxforu@gmail.com

When contacting us regarding an existing order, please include your order number so that we can assist you more efficiently.

3. ORDER SUPPORT

For faster assistance, please include the following information where applicable:

  • Order number
  • Customer name
  • Registered email address
  • Registered mobile number
  • Details of your enquiry
  • Relevant photographs or documents, if required

4. RESPONSE TIME

We aim to respond to customer enquiries within a reasonable period.

Response times may vary during weekends, public holidays, festivals, promotional campaigns, or periods of high enquiry volume.

5. BUSINESS HOURS

Customer Support: Monday to Saturday

Support Hours: 10:00 AM – 6:00 PM IST

Messages received outside support hours will generally be addressed on the next available business day.

6. CONTACT US

For all customer support and business-related enquiries:

STRX

Email: strxforu@gmail.com

Website: https://strx.in

Service Area: India

Thank you for choosing STRX.