Terms of service

TERMS OF SERVICE

Effective Date: August 2026

Welcome to STRX. These Terms of Service govern your use of our website, products, services, and purchases made through https://strx.in.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. ABOUT STRX

STRX is an online retail store offering sportswear, streetwear, jerseys, apparel, footwear, accessories, and other lifestyle products.

Our website is available for customers within India.

2. ELIGIBILITY

By using our website or placing an order, you confirm that:

  • The information provided by you is accurate and complete.
  • You are legally capable of entering into a purchase agreement.
  • You will use the website only for lawful purposes.
  • You will not misuse, interfere with, or attempt to gain unauthorized access to our website or services.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours, prices, and availability displayed on our website are accurate.

However, minor differences in colour, appearance, packaging, or presentation may occur due to screen settings, photography, manufacturing variations, or product updates.

Product availability may change without prior notice.

4. PRICES

All prices displayed on the STRX website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.

The price applicable to an order is the price displayed at the time the order is successfully placed.

5. ORDERS

When you place an order, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.

STRX reserves the right to cancel or decline an order in situations including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Technical or system errors
  • Other circumstances where fulfilment is not reasonably possible

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy.

6. PAYMENT

Payments may be made using the payment methods available on our website at checkout.

Payments may be processed through third-party payment service providers.

STRX does not directly store sensitive payment credentials such as card PINs, UPI PINs, or banking passwords on its servers.

You are responsible for providing accurate payment and billing information and for ensuring that you are authorized to use the selected payment method.

7. SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines shown on the website are estimates and may vary due to courier delays, weather conditions, public holidays, festivals, remote locations, operational issues, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

STRX may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are required to follow the applicable return procedure and timelines mentioned in that policy.

9. PRODUCT USE

Customers are responsible for using products according to their intended purpose and any applicable care or usage instructions.

STRX is not responsible for damage caused by improper use, washing, alteration, modification, misuse, or negligence after delivery.

10. INTELLECTUAL PROPERTY

All content available on https://strx.in, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Website design
  • Text
  • Product descriptions
  • Videos
  • Icons
  • Layouts

may be owned by or licensed to STRX and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, republish, or commercially use our website content without prior written permission.

11. USER CONDUCT

You agree not to:

  • Use the website for unlawful activities
  • Attempt to access restricted areas or systems
  • Introduce malicious software or harmful code
  • Interfere with website functionality
  • Use automated systems to scrape or copy website content without permission
  • Submit false or misleading information
  • Attempt fraudulent transactions
  • Abuse promotional offers or discounts

STRX may restrict or terminate access to users who violate these terms.

12. THIRD-PARTY SERVICES

Our website may use third-party services such as payment processors, courier partners, analytics providers, communication services, advertising platforms, and other technology providers.

These third-party services may operate under their own terms and privacy policies.

STRX is not responsible for the independent policies or practices of third-party service providers.

13. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, temporary interruptions may occur due to maintenance, technical issues, server problems, internet connectivity, security incidents, or circumstances beyond our reasonable control.

We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, STRX will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. FORCE MAJEURE

STRX will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, internet outages, courier disruptions, or other unforeseen events.

16. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. CHANGES TO THESE TERMS

STRX may update these Terms of Service from time to time to reflect changes in our services, business practices, legal requirements, or website functionality.

The updated version will be published on this page with a revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, subject to applicable law.

18. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website will be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

19. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

STRX

Email: strxforu@gmail.com

Website: https://strx.in

Service Area: India

20. ACCEPTANCE OF TERMS

By accessing https://strx.in, creating an order, or purchasing a product from STRX, you acknowledge that you have read, understood, and agreed to these Terms of Service.