SHIPPING & DELIVERY
At STRX, we aim to deliver your order quickly, securely, and with clear tracking information. Please review the shipping details below.
ORDER CONFIRMATION
Prepaid orders are confirmed automatically after successful payment. No additional confirmation call is normally required. For COD orders, our team may contact you when order verification is required.
ORDER PROCESSING & DISPATCH
Orders are generally processed and dispatched within 24–48 business hours after confirmation, excluding Sundays and public holidays. If an item is temporarily unavailable or there is an unexpected dispatch delay, our team may contact you before shipping. Once your order has been dispatched, tracking information will be provided so you can monitor the shipment.
TRANSIT TIME & ESTIMATED DELIVERY
Average Transit Time: 3–7 business days across India.
Estimated Delivery Time: Approximately 4–9 business days including processing and transit.
Delivery timelines may vary depending on your location, courier performance, weekends, public holidays, weather conditions, and peak-season demand.
SHIPPING PARTNERS
Orders may be shipped through reliable courier partners selected according to your delivery location and service availability. The courier partner may vary from order to order.
SHIPPING CHARGES
Free shipping across India. If any additional shipping charge applies to a specific order or service, it will be clearly displayed before checkout.
TRACKING YOUR ORDER
After dispatch, your tracking ID and tracking link will be shared through the contact information provided during checkout. You can use the tracking details to monitor your shipment status.
ORDER MODIFICATION & CANCELLATION
If you need to modify or cancel your order, contact STRX as soon as possible after placing the order. Requests should ideally be made within 12 hours of placing the order or before dispatch. Once an order has been dispatched, modification or cancellation may no longer be possible.
SHIPPING COVERAGE
STRX currently ships within India only. If your delivery location is not serviceable by the available courier partners, our team will contact you regarding the available options.
DELIVERY DELAYS
Unexpected delays may occur due to courier issues, weather, public holidays, festivals, remote locations, or other circumstances outside our control. We will provide tracking information so you can monitor the latest shipment status.